Privacy Policy

Last updated: October 22, 2026

Verogrove operates this store and website, including the related information, content, features, products, and services offered through it (collectively, the “Services”). The Services are powered by Shopify, which enables us to operate our online store.

This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, place an order, request a return or refund, or otherwise communicate with us.

Verogrove currently offers sales and shipping within the United States. However, the website may be accessible from other locations.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, use, or disclosure of personal information, this Privacy Policy will apply to those privacy matters.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect

Personal information is information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or deidentified so that it can no longer reasonably identify or be linked to you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact and order information, such as your name, email address, billing address, shipping address, and phone number if you choose to provide one.
Transaction information, such as products viewed, products placed in your cart, products purchased, order amount, payment status, order history, cancellations, returns, and refunds.
Payment-related information, such as your selected payment method, billing information, payment confirmation, transaction identifiers, and payment status. Complete payment card details are handled by the applicable payment processor and are not independently stored by Verogrove on its own servers.
Customer account information, if you choose to use customer account features made available through Shopify, such as your email address, account preferences, and associated order information.
Communications you send to us, including information included in emails, contact requests, live-chat messages, return requests, and customer-support inquiries.
Device and technical information, such as your IP address, browser type, device type, network connection, operating system, and other technical identifiers.
Usage information, such as how and when you access, browse, search, or otherwise interact with the Services.

Sources of Personal Information

We may collect personal information:

Directly from you when you browse the store, place an order, use an available customer account feature, contact us, request support, or otherwise provide information to us.
Automatically from your device or browser when you access or use the Services, including through cookies and similar technologies.
From Shopify and service providers that process information on our behalf or help us operate the Services, process payments, prevent fraud, fulfill orders, provide shipping, or support customers, where applicable.

How We Use Personal Information

We may use personal information to:

Provide and operate the Services.
Process payments and complete transactions.
Prepare, fulfill, ship, and track orders.
Process cancellations, returns, and refunds.
Send order confirmations, shipping updates, service messages, and other communications related to your transactions.
Provide customer support and respond to questions or requests.
Provide and manage customer account features if you choose to use them.
Maintain, troubleshoot, analyze, secure, and improve the operation of the Services.
Detect, investigate, and help prevent fraudulent, unauthorized, illegal, unsafe, or malicious activity.
Comply with applicable laws, valid legal requests, and regulatory obligations.
Enforce our Terms of Service and other applicable policies.

If Verogrove offers marketing communications, we may use your information to send them when you have requested them, consented where required, or when otherwise permitted by applicable law. You may opt out of marketing emails by using the unsubscribe option included in those emails.

If advertising, analytics, or personalization tools are enabled for the store, information may be used for those purposes as permitted by applicable law and subject to any consent or opt-out rights available to you.

Legal Bases for Processing

Where applicable law requires a legal basis for processing personal information, our legal bases may include:

Performing a contract with you, including processing and delivering your order.
Complying with legal obligations.
Our legitimate interests in operating, securing, supporting, and improving the Services, where those interests are not overridden by your rights.
Your consent, where consent is required by applicable law.

Where processing is based on consent, you may withdraw your consent as permitted by applicable law. Withdrawal does not affect processing that occurred before consent was withdrawn.

Cookies and Similar Technologies

We and Shopify may use cookies and similar technologies to operate the store and checkout, remember preferences, maintain security, understand use of the Services, and provide other enabled functionality.

Some cookies are necessary for the Services to function. Analytics, advertising, or other non-essential technologies may be used only when enabled and as permitted by applicable law.

You may manage cookies through your browser settings and through any privacy or cookie controls displayed on the Services. Blocking necessary cookies may prevent certain store or checkout features from working correctly.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary for the purposes described in this Privacy Policy, including:

To Shopify, which hosts and supports the Services.
To service providers that support our operations, such as payment processing, fraud prevention, technical services, customer support, order fulfillment, and shipping, where applicable.
When you direct us, request the disclosure, or provide consent.
To comply with applicable law, court orders, subpoenas, warrants, or other valid legal processes.
To investigate or prevent fraud, security incidents, illegal activity, or violations of our policies.
To protect the rights, safety, property, and security of Verogrove, our customers, or others.
In connection with a proposed or completed business transaction, such as a merger, acquisition, financing, reorganization, or sale of business assets, subject to applicable law.

If advertising or marketing services are enabled for the store, certain information may be disclosed to providers supporting those services, subject to applicable consent requirements and privacy rights.

Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide, secure, maintain, and improve its services and the Services offered through our store.

Information submitted through the Services may be transmitted to Shopify and to service providers involved in operating the store. These providers may process information in countries other than the country in which you reside.

If Shopify Network Intelligence or other Shopify enhanced services are enabled for our store, Shopify may use information from interactions with our store, other Shopify merchants, and Shopify to provide enabled functionality such as enhanced fraud protection, analytics, personalization, or advertising services. In those circumstances, applicable law may provide rights relating to targeted advertising or certain uses of personal information.

To learn more about Shopify’s processing practices, visit the Shopify Consumer Privacy Policy.

Depending on where you live, you may also exercise certain rights relating to information processed by Shopify through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may contain links to websites or online services operated by third parties. If you follow a third-party link, that third party’s privacy policy and terms will apply to its collection and use of your information.

Verogrove does not control and is not responsible for the privacy, security, accuracy, or practices of third-party websites or services. The inclusion of a link does not by itself constitute an endorsement.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe a child has provided personal information through the Services, contact us using the information below so that we can review and address the request as required by applicable law.

Security

We use reasonable administrative and technical measures intended to help protect personal information. However, no security measure or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Please do not send sensitive payment or confidential information through unsecured email or live-chat messages.

Data Retention

We retain personal information for as long as reasonably necessary to provide the Services, fulfill orders, maintain transaction records, respond to requests, prevent fraud, resolve disputes, enforce agreements, and comply with applicable legal, tax, accounting, and regulatory obligations.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

Your Rights and Choices

Depending on where you live and subject to applicable law, you may have rights concerning your personal information, including the right to:

Request access to or information about personal information maintained about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Request a portable copy of certain personal information.
Object to or request restriction of certain processing.
Withdraw consent where processing is based on consent.
Opt out of certain uses considered a sale, sharing, or targeted advertising under applicable law.
Appeal a decision regarding a privacy request where applicable law provides that right.

These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request, and we may retain information where permitted or required by law.

You may exercise an applicable right by contacting us using the information below or by using any privacy controls presented on the Services. Rights relating to information processed directly by Shopify may also be exercised through the Shopify Privacy Portal.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof of the agent’s authorization and may ask you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Communication Preferences

If you receive marketing emails from Verogrove, you may opt out at any time by using the unsubscribe link included in the message.

Even if you opt out of marketing communications, we may still send non-promotional messages necessary to process or service your order, respond to your request, or provide important information about the Services.

Complaints

If you have a concern about how we process personal information, contact us using the information below.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to the applicable privacy or data-protection authority.

International Access and Data Transfers

Verogrove currently sells and ships products only within the United States, although the website may be accessible from other locations.

Shopify and other service providers supporting the Services may process information outside your state, province, or country. The privacy and data-protection laws in those locations may differ from those in your location.

Where required, applicable transfer safeguards are handled in accordance with the legal obligations and privacy notices of the relevant service provider.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, the Services, or applicable legal and regulatory requirements.

When we update this Privacy Policy, we will post the revised version on this website and update the “Last updated” date. We will provide any additional notice required by applicable law.